There are a great number of clients reach us and ask how to reset the dogechain.info wallet password.
the answer is “No” ! you cant reset the password as dogechain.info does not hold your password at all. the following flow you can see how the dogechain.info encrypt:
Your keys +your password +random salts — — -> Encrypted payload data. dogecoin.info only store the encrypted data. they need you input the correct password when login to decrypt the data, then get your private keys. this is similar for your sending dogecoin from encrypted core wallet.
therefore, Dogechain.info cant reset password for you. they cant decrypt the data without correct password. can only do the bruteforce based your hints for password to get back your correct password. if you still locked by the forget password problem. just feel free to contact us to evaluate your case.
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