Failed to decrypt your wallet, are you sure you entered the correct password?
This means your password is wrong or there is a bug in the platform. we need check your wallet ID first to identify the specific […]
Successful Cases
Failed to get payload, please try again !
if you met the error “Failed to get payload, please try again !” there are following possible reasons. This is becuase of your 2FA is […]
How to disable dogechain 2FA?
if you lost your phone with your your 2FA google autheticator. or you lost the wallet ID. we can help you contact dogechain.info to reset the 2FA and retrive wallet […]
Lose the dogecoin password but have wallet address
Case: The client lost his dogecoin password and his phone to thief. so he cant access to his dogecoin wallet. he claimed he only has […]
passwordless dogecoin backup
Case: the client used the langerhans android dogecoin wallet and saved the backup on his drobox in 2014. recently he remember this and get back […]
Action failed. please ensure your credentials are correct !
there are two reasons according to our experience. 1. your wallet ID is wrong. please check if it is correct. 2. if wallet ID is correct then it […]
Doughwallet recovery tool
dough wallet is out of service for more than 3 years. you cant move your dogecoin via the old wallet app. doughwallet does not use […]
forget dogechain password
No !!! the developers Can Not help you resetr the password. because the decryption process is something like: private keys+Your password+random salts–> Encrypted code. dogechina.info only stored the encrypted data […]
how to recover dogechain password?
No !!! the developers Can Not help you resetr the password. because the decryption process is something like: private keys+Your password+random salts–> Encrypted code. dogechina.info only stored the encrypted data […]
Multidoge private key and password
Case: the client bought doge in 2015 and don’t know how much. then he put all into the multidoge wallet. backed up the key and […]